ZULTYS VoIP

A fully managed VoIP system that scales to your business!

Your Zultys VoIP Communications Product Overview

Work Anywhere, From Any Device, With Anybody

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Video

Improve team productivity with HD-quality one-to-one, group, and webinar-style meetings for up to 200 attendees.

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Interactions

Streamline internal and external workflow with Voice Mail, Fax, Messaging, SMS, Team Chat, and powerful integrations.

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Phone

Use the device of your choice for business communication, whether mobile, browser-based or traditional desk phone with HD voice.

Simple VIP Management

A robust, web browser-based experience helps to manage all of your business communications on one screen, including integrating with over 60 popular business applications with a single sign-on, click to call, screen pop, auto-answer, and other productivity features. The customizable Crexendo VIP portal-based interface is easy to set up and easy to use for managing all your business communications. Plus, log in and go capability enables anywhere access from any device.

True All-in-One Office Phone System

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Desktop Unified Communications

UC client for Windows & Mac

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Mobile App

UC client for iPhone & Android

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Presence & Instant Messaging

Easy way to get a hold of colleagues

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Call Groups & Reporting

Operator, ACD, Hunt, and other call groups with customized reporting

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Visual VM & Transcription

Browse voice mail messages and recordings or get transcripts of messages emailed to your inbox

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Multi-Site Deployments

Seamlessly integrate branch offices, remote and mobile workers

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Centralized Management

Single user-friendly admin interface for all locations

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Multi-Level Redundancy

N+1 hardware redundancy and cross-site failover

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Auto Attendant & IVR

Direct inbound callers to the right employee or department

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Integrated Fax Support

Send and receive faxes from computers and mobile devices

More Feature Highlights:

  • Active Directory/LDAP support
  • Unified Messaging with Outlook Integration
  • Busy lamp field/Key system emulation
  • Enterprise Session Border Controller (E-SBC)
  • Record calls with a single button click
  • Historical archiving of call recordings, instant messages, voice mail, faxes, and call logs (CDR)
  • All Zultys IP phones can support remote workers without requiring a VPN
  • Find Me/Follow Me/Simultaneous Ring
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Enterprise Capabilities

Enterprise-grade communication tools

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Easily Scalable

Add phones and services as your business expands, over 10,000 users

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Cost Saving

No large upfront investment required

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Reliable

Enterprise-grade communication tools

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Business Continuity

The system continues operating even if your office is out of power or your internet connection is down

ZAC and WebZAC Application-Based and Web-Based UC Client

Zultys’ desktop clients are designed to simplify communication and collaborations between coworkers.

UC client makes it easier for people to communicate in their day-to-day working environment. Unified Communication is the keystone of every great company. Launch calls, video calls, emails, faxes, IMs, conference sessions, and screen shares from a single intuitive interface.

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Feature Highlights

  • View photos, presence indicator, and notes of all users.
  • Get a popup alert based on a coworker’s presence to immediately know when they are available (application ZAC only)
  • MS Exchange/Outlook integration (application ZAC only)
  • Send and receive e-faxes (application ZAC only)
  • Screen pops display incoming caller information
  • ScreenDial lets you call from any webpage, document, or electronic record
  • Record calls from any telephone or softphone
  • Single log-in for Users, Operators, and Contact Center Agents
  • Create Call Handling Rules to manage call routing and simultaneous ringing
  • MXconnectTM lets you make any phone your business phone
  • Share screen and files with coworkers via secure IM session
  • Send and receive SMS messages from ZAC
  • Click-to-dial pre-configured links with one simple mouse click
  • Group Chat feature allows multiple employees to quickly and easily share IMs and files, and conveniently initiate audio and video conference calls with all Group members
  • Multi-party video is available for conference calls and group chat calls
  • Collaborate with coworkers by sharing your screen either with individual users or within groups
  • Invite contacts outside the organization to join chat sessions as temporary members with all the collaboration tools they need: screen share, file transfer, video, and audio calling
  • Take notes during and after a business call with customized Call Attached Data (CAD) questioners. CAD notes are included with a call when it’s transferred to other users on the system.
  • Handle calls through an easy-to-use interface and utilize intuitive drag-and-drop options to transfer calls
  • Full support for Plantronics HUB software (for WebZAC, this depends on the device’s audio capabilities)

Zultys MX Mobile for iPhone and Android

Zultys MX Mobile brings the award-winning Zultys system to iOS and Android devices. It allows remote and mobile employees to take care of their corporate communications while utilizing the same tools
as their o翿 ce-bound counterparts.

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Wi-Fi & 4G Calls

Use built-in softphone to save costs on calls from anywhere in the world

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Wi-Fi & 4G Calls

Use built-in softphone to save costs on calls from anywhere in the world

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Wi-Fi & 4G Calls

Use built-in softphone to save costs on calls from anywhere in the world

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Wi-Fi & 4G Calls

Use built-in softphone to save costs on calls from anywhere in the world

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Wi-Fi & 4G Calls

Use built-in softphone to save costs on calls from anywhere in the world

More Feature Highlights:

  • Browse voice mail messages and recordings from your inbox
  • Mobile Presence and secure IM
  • Mobile privacy (present office caller ID)
  • Advanced call controls: Hold, park, attended and unattended transfer
  • Integrated Softphone
  • Secure user-to-user file transfer (iPhone only)
  • Call alerts
  • Corporate directory access
  • Send and receive faxes
  • On-Demand Call Recording

Powerful CRM and Application Integration

Zultys integrates with a range of third-party applications and CRM applications to improve any business’s operations and productivity. The MX system supports Computer Telephony Integration (CTI) with an e-x panding range of CRM suites and business applications via its standards-based protocols.

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Zultys Outlook Communicator

Provides integration between the Zultys IP Phone System and Microsoft Outlook
• Click-to-call and full call control from within Outlook
• Presence synchronized with Outlook Calendar
• Screen pops for Outlook contacts
• Log in to Operator and Call Group roles and select the role to make an outbound call from

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Zultys Salesforce.com Communicator

Integrates the Zultys IP Phone System and the Salesforce.com CRM application suite for full call control from within Salesforce
• Screen pops, call notes, hold, transfer, and click-to-call from inside the contact record
on Salesforce.com
• Log in to Operator and Call Group roles and select the role to make an
outbound call from

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Zultys Flex Communicator

Simplifies integration with web-based and traditional CRM and line-of-business applications
• Integrates with both web-based CRM applications and programs installed on the user’s
computer
• Generate Screen Pops for Caller Information on receipt of an incoming call or when
placing an outgoing call

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Microsoft Exchange Communicator

Allows Zultys users to have their voice mails and faxes automatically delivered and synchronized to their email client on Windows PCs
• When a user reads or deletes the email message on their PC, the voice mail/fax
message state on the MX system will reflect the change

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Zultys Microsoft Teams Integration

Adds features such as complex routing plans, auto-attendant, call handling rules,
and more to your Microsoft Teams experience. Our telephony solution also brings an additional redundancy level to your business communications with our built-in security features for your peace of mind.
• Make and receive customer calls within the Teams interface
• Use ZAC in parallel with Microsoft Teams to incorporate faxing, DVR-style call recording,
SMS messaging, Call Groups, and more

Web & Audio Conferencing

With Zultys conferencing platforms, you have all the tools to conduct amazing collaboration sessions, audio and video conferences, remote learning seminars, and more!

MXmeeting – Web Collaborative Conferencing
• Up to 100 people can join a collaborative web or video conference without installing software • Up to 30 webcams can join in for live video interactive presentations that support HD video
• Provides remote support and access for PCs and Macs
• Limited support for mobile devices
• Integrated with ZAC and Outlook

MXconference – Integrated Audio Conference Bridge
• Requires no additional hardware
• Max of 30 participants on MX-SE, up to 100 on MX-E, and up to 256 with MXvirtual, MX-E+, and MX-E++

MXoutbound Advanced Outbound Dialer Solution

MXoutbound is a flexible and easy-to-manage outbound dialer that can reach your organization’s customer base and save your employees precious time. Automatically call hundreds of customers with a simple recorded message or a detailed customer survey with a series of questions that change based on their previous responses.

• Accessed via a web browser with no software download required. Compatible with any device that supports web browsers.
• Use pre-recorded prompts or text-to-speech conversion.
• Include option to transfer to an operator or contact center agent.
• Schedule calls at a specific time of day for a particular contact or make calls on-the-fly.
• Monitor campaigns in real-time.
• One MX system can simultaneously run multiple
outbound call campaigns, each with a completely
different call flow and message.
• Import Contact information manually or from a CRM
application. Export campaign results back into a CRM application.

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IP Phones

ZIP 49GE

The ZIP 49GE combines productivity-enhancing visual communications with the flexibility of Android OS

  • 7” 1024x600 pixel touch screen
  • Integrated Bluetooth & Wi-Fi support
  • 27 LCD-labeled programmable soft keys
  • Corporate directory access
  • Video door phone integration
  • Web browser
  • Full duplex speakerphone
  • Dual Gigabit Ethernet ports
  • Busy Lamp Field (BLF)
  • USB & Bluetooth headset support
  • Electronic Hook Switch (EHS) support
  • 802.3af Power over Ethernet
  • Optional HD video camera
  • AC adapter (optional)

ZIP 47GE

The ZIP 47G is targeted at the busy executive looking for a high-end phone packed with features

  • 480x272 pixel color display
  • 27 LCD-labeled programmable soft keys
  • Corporate directory access
  • Full duplex speakerphone
  • Dual Gigabit Ethernet ports
  • 802.3af Power over Ethernet
  • Electronic Hook Switch (EHS) support
  • Busy Lamp Field (BLF)
  • XML browser
  • Built-in Bluetooth and Wi-Fi support
  • AC adapter (optional)

ZIP 45G

The ZIP 45G is a flexible mid-level business IP phone

  • 3.7” 360x160 pixel backlit LCD
  • 21 programmable LCD labeled keys
  • Corporate directory access
  • Full duplex speakerphone
  • Dual Gigabit Ethernet ports
  • 802.3af Power over Ethernet
  • Electronic Hook Switch (EHS) support
  • Busy Lamp Field (BLF)
  • XML Browser
  • Bluetooth & Wi-Fi support via adapters (optional)
  • AC adapter (optional)

Z 23G

The Z 23G is an easy-to-use, cost-effective business IP phone with customizable buttons and a color display

  • 320x240 pixel color display
  • 14 programmable LCD labeled keys
  • Handsfree speakerphone
  • Dual Gigabit Ethernet ports
  • 802.3af Power over Ethernet
  • Electronic Hook Switch (EHS) support
  • Busy Lamp Field (BLF)
  • AC adapter (optional)

Confrence Room Phones

The CP960 Conference phone is perfect for any team environment.

  • 20’ in 360 degrees microphone range
  • WiFi or Ethernet Connection
  • 3 Microphone array
  • AC adaptor
  • 802.3af Power over Ethernet
  • 2 Wireless Expansion mics
  • Color touchscreen

Cordless Phones

The cordless phone W60P is the best cordless phone for busy offices.

  • 1.8” Color LCD
  • Ethernet or WiFi
  • PoE or Power adaptor
  • Local Directory Up to 500
  • 150 Feet Range Indoors
  • Headset Jack
  • Up to 5 Handsets per Base unit
  • HD sound with wideband technology
  • Up to 4 simultaneous calls
  • AC adaptor

User Options

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About Zultys

Zultys delivers an easy-to-use, secure, and reliable platform that is designed to streamline all forms of communication and increase productivity for any size business.

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