Cloud VoIP

A fully managed VoIP system that scales to your business!

VIP Cloud Communications Solution for Business

VIP Productivity, Efficiency and Flexibility have arrived. Introducing the VIP Unified Communications as a Service Platform

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Video

Improve team productivity with HD-quality one-to-one, group, and webinar-style meetings for up to 200 attendees.

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Interactions

Streamline internal and external workflow with Voice Mail, Fax, Messaging, SMS, Team Chat, and powerful integrations.

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Phone

Use the device of your choice for business communication, whether mobile, browser-based or traditional desk phone with HD voice.

Simple VIP Management

A robust, web browser-based experience helps to manage all of your business communications on one screen, including integrating with over 60 popular business applications with a single sign-on, click to call, screen pop, auto-answer, and other productivity features. The customizable Crexendo VIP portal-based interface is easy to set up and easy to use for managing all your business communications. Plus, log in and go capability enables anywhere access from any device.

Next Level VIP Video

Propel your business communications, collaboration and customer care like never before with robust video features and capabilities.

Whether one-on-one video chats, group meetings for up to 25 participants, or webinar-style events for up to 200 attendees, Crexendo’s VIP platform enables industry-leading capabilities for your team to leverage the power of video for optimal business productivity:

  • On-demand or ad hoc meeting capabilities for up to 25 participants
  • Reserved “Rooms” with persistent chat for regular team meetings and collaboration.
  • Webinar Events modality for large group sessions and training sessions with up to 200 attendees featuring up to six presenters
  • Combine video with audio capabilities through the built-in audio bridge functionality to support audio-only attendees
  • Calendar capabilities with “Click to Join” ease for web or mobile device access
  • Team Chat features including persistent messaging to keep notes, track progress and achieve goals
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Superior VIP Interactions

Simplify your workflow and manage all your individual and company-wide business communications — from video, interactions and phone — in one powerful, streamlined solution.

Crexendo’s VIP platform features robust messaging capabilities, including:

  • Integrated Chat, SMS, and Team Messaging functions
  • Optional integration into Microsoft Teams to leverage broadly deployed capabilities and native Teams integration
  • SMS queues that allow messages to be delivered to a group of recipients for rapid response, easy management and improved customer interactions
  • Voice mail to email, voice mail transcription, faxing, and other traditional interactions
  • Powerful company or group level auto-attendant capabilities for automated call distribution and routing featuring customizable messaging with day/night, day of the week, and holiday scheduling
  • Interactive Voice Response to recognize keywords and enable voice interaction
  • Advanced Text to Speech functionality to turn written scripts or interactions into lifelike voice responses
  • Critical customer support functionality like Agent Management tools, Powerful Analytics, Visualized Real-Time Performance Metrics, and other sales-driving and customer experience-enhancing features
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Advanced VIP Desktop, Cordless, and Conference Devices

Crexendo’s VIP platform leverages a dynamic business phone experience that supports using each user’s device of choice, delivering the ability to manage your communications over multiple devices for optimal efficiency with deep integration into our device portfolio for ease of management and use.

Pair the capability of your preferred mobile device(s) with a rich iOS or Android client wireless experience to manage your business communications. The VIP platform enables users’ business phone number on their personal devices for inbound and outbound communications to ensure privacy and to manage the company’s external image.

Choose from Crexendo’s award-winning portfolio of business desk, cordless, and conference phones to facilitate a traditional desk-phone experience with HD quality audio and ergonomic, aesthetic design for all user types. Choose devices with built-in Wi-Fi for quick network connection for use in the remote office or home office, as well as devices with advanced attendant consoles and executive desktop options. Features like Hot Desking provide the ability to log in on any device to access your communications wherever you choose to work. And manage your communications from your desktop phone with built-in tools for simple and effective communications.

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CX540

4.3” 480X272 Color Display 27 Customizable Feature Keys

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CX530

3.7” 360X160 Graphical Display 21 Customizable Feature Keys

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T57W

7” 800X480 Color Display 29 Customizable Feature Keys

All devices feature HD Voice Audio for both Handset and Speaker, Dual-port Gigabit Ethernet, Built-in 2.4G & 5G Wi-Fi, Built-in Bluetooth, Built-in USB Port, Power over Ethernet, Headset Support, Cordless Handset Support, and optional Expansion Module capability.

Elevated VIP Contact Center

The Crexendo VIP Platform delivers powerful, native, customer management tools to help your call center create exceptional experiences with every customer interaction. In addition to our powerful Unified Communications as a Service capabilities, your contact center can leverage additional capabilities that include:

  • Expanded Auto Attendant for maximum flexibility
  • Speech recognition-enabled self-service
  • Customizable Call Center Queueing and routing thresholds for inbound call queues
  • Callback in Queue
  • Comprehensive agent customization
  • Additional channels with SMS queueing
  • Extensive supervisor capabilities
  • Real-time reporting, monitoring and alerts
  • Robust analytics to enable best practice management
  • Integrations into over 30 CRM and SaaS applications
  • Call recording

Versatile VIP Integrations

The Crexendo VIP Platform offers over 60 out-of-the-box standard integrations that leverage Single Sign-On authentication for powerful click-to-call capabilities. Each user can choose from four click-to-call variations for the experience of their choosing. Also, screen pop enables incoming calls to generate an autonomous on-screen display of the relevant incoming call information while sending the call to the Agent’s phone or telephony interface. In addition, you can access call history and speed dial contacts on screen to improve productivity. We also offer an enhanced integration that is available for Microsoft Teams. VIP integrations update regularly, so if your application isn’t listed, please consult with your Account Representative.

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Streamlined VIP workflow

Crexendo offers our industry-leading 100% Uptime Guarantee because we know rock-solid reliability is a key consideration for your organization. Our VIP Platform Service Level Agreement guarantees you 100% uptime because we are committed to keeping you connected and able to support your employees and customers wherever you chose to work from, so your productivity will continue uninterrupted. Our best-in-class VIP Platform is hosted in the world’s highest-rated, Tier 5, Exascale, geo-redundant data centers. Our software is also backed by the highest levels of security and is trusted by over 1.8 million users globally. We take our
performance seriously, so you can focus on everything else you need to in order to succeed.

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Award-winning Solutions

Crexendo has been recognized by the communications and technology industry for delivering Cloud Communications Solutions that help customers elevate their communications, providing a VIP experience for your employees and customers. Being recognized among the premiere organizations worldwide who have developed exceptional hardware, software and services that are leading the way in this growing industry is commendable. But the best award Crexendo can ever receive is your VIP stamp of approval for helping you manage your organization’s video, interactions and phone communications needs.

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The VIP Difference

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Video

Collaborate in HD quality with 1 to 200 attendees using meetings, rooms, and webinars.

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Interactions

Streamline internal and external workflows through Voice Mail, Fax, SMS, and Chat.

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Phone

Use the device of your choice for HD quality business communications with a lifetime warranty.

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Contact Center

Elevate your Customer Experience with powerful, native customer management tools.

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Integrations

Integrate into over 30 leading SaaS applications to leverage your business intelligence.

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Dependability

The 100% Uptime Guarantee assures rock-solid, uninterrupted reliability and availability.

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Efficiency

Streamline your Video, Interactions, and Phone communications to work more effectively

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Recognition

Leverage the VIP Communications Solution that is a recognized award-winning Platform.

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Simplicity

Easy, portal-based management and intuitive interfaces make it simple to log in and succeed.

About Crexendo

Crexendo, Inc. is a premier provider of award-winning UCaaS (Unified Communications as a Service), call center and customer experience solutions, collaboration services and cloud communications. Designed to provide enterprise-class services to any size business, Crexendo’s portfolio of communications offerings is backed by a 100% uptime guarantee, U.S.-based support and lifetime warranty on all Crexendo devices delivering rock-solid reliability for your peace of mind.

No downtime. No kidding.

Crexendo offers our industry-leading 100% Uptime Guarantee because we know rock-solid reliability is a key consideration for your organization. Our VIP Platform Service Level Agreement guarantees you 100% uptime because we are committed to keeping you connected and able to support your employees and customers wherever you chose to work from, so your productivity will continue uninterrupted. Our best-in-class VIP Platform is hosted in the world’s highest-rated, Tier 5, Exascale, geo-redundant data centers. Our software is also backed by the highest levels of security and is trusted by over 1.8 million users globally. We take our
performance seriously, so you can focus on everything else you need to in order to succeed.

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